Terms of service
# Terms of Service
## Overview
Welcome to our store. The terms “we”, “us”, and “our” refer to this business. We operate this website, including all information, content, features, tools, products, and services (the “Services”) in order to provide you with a curated shopping experience.
By accessing or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, you may not use our website or Services.
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## 1. Eligibility and Account
By using this site, you confirm that you are the age of majority in your province or territory of residence or have permission from a parent or legal guardian.
You agree that all information provided during checkout or account creation is accurate, current, and complete. You are responsible for maintaining the security of your account and for all activities under it.
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## 2. Products
We make every effort to display product images and descriptions accurately. However, we do not guarantee that product colors or appearance will exactly match what is shown on your device.
All product descriptions, pricing, and availability may change at any time without notice. We reserve the right to discontinue any product or limit quantities at our discretion.
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## 3. Orders
All orders placed through our website are offers to purchase.
We reserve the right to accept, decline, or cancel any order at our discretion. Your order is only confirmed once payment has been processed and you receive an order confirmation.
We may refuse or cancel orders if fraud, pricing errors, or inventory issues occur.
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## 4. Pricing and Payment
Prices are listed in Canadian dollars (CAD) unless otherwise stated.
Prices, promotions, and discounts may change without notice. You agree to provide accurate billing and payment information and authorize us to charge your selected payment method for your order total, including applicable taxes and shipping fees.
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## 5. Shipping and Delivery
We currently ship within Canada only.
Delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by carriers, customs, weather, or other factors outside our control.
Once an order has been handed to the shipping carrier, risk of loss and ownership transfers to the customer.
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## 6. Returns and Refunds
All returns and refunds are governed by our Return & Refund Policy.
Due to hygiene and safety reasons, cosmetic, skincare, beauty, and personal care products that have been opened, used, or tested are not eligible for return or refund.
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## 7. Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, you must contact us within 7 days of delivery with supporting photos and order details.
We will review the issue and may offer a replacement, store credit, or refund depending on the situation.
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## 8. Intellectual Property
All content on this website, including images, text, logos, product designs, and branding, is owned by or licensed to us and is protected by applicable intellectual property laws.
You may not copy, reproduce, or distribute any content without prior written permission.
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## 9. Third-Party Services
We may use third-party tools or services (including Shopify). We are not responsible for third-party websites, tools, or services, and you use them at your own risk.
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## 10. Privacy
Your personal information is collected and used in accordance with our Privacy Policy.
By using our Services, you agree that your data may be processed by us and Shopify to complete transactions and improve service functionality.
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## 11. Prohibited Use
You agree not to use our Services for any unlawful purpose or to violate any laws.
You may not attempt to interfere with the security or functionality of the website, or misuse the website in any way, including fraudulent activity, spam, or unauthorized access.
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## 12. Limitation of Liability
To the fullest extent permitted by law, we are not liable for any indirect, incidental, or consequential damages arising from your use of our Services or products.
All products are provided “as is” and without warranties of any kind, except as required by law.
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## 13. Indemnification
You agree to indemnify and hold harmless our business from any claims, damages, or expenses arising from your use of our Services or violation of these Terms.
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## 14. Termination
We may suspend or terminate access to our Services at any time if we believe you have violated these Terms.
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## 15. Changes to Terms
We reserve the right to update or modify these Terms at any time. Changes will be posted on this page, and continued use of the site constitutes acceptance of the updated Terms.
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## 16. Contact Information
For any questions regarding these Terms, please contact us at:
**Email:** [ecommerce2kwan@gmail.com]